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Glade Runner

Privacy
Policy

Last Updated: 30 August 2026

Glade Runner respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit the Glade Runner website, register for an event, make a payment, participate in an event, contact us, or interact with our digital platforms.

By using our website or registering for Glade Runner, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

  • Glade Runner is an event organised by Glade Sports Hub / Glade.
  • For the purposes of this Privacy Policy, Glade Sports Hub / Glade is referred to as the 'Organiser', 'we', 'us' or 'our'.
  • Event: Glade Runner
  • Event Date: 13 September 2026
  • Venue: Swapnatheeram Beach, Thrissur, Kerala, India
  • For privacy-related questions or requests, you may contact us through the contact details provided on the Glade Runner website.

2. Information We Collect

  • Registration Information: full name, date of birth, age, gender where required for event administration, mobile number, email address, city/location, emergency contact name and number, selected race category, registration/bib details and other information necessary to administer your participation.
  • Payment Information: payment status, transaction ID, amount paid, payment date and registration/payment reference. We generally do not directly store your complete debit card, credit card, UPI PIN, banking password or other sensitive payment credentials.
  • Event & Participation Information: bib number, race timing, race results, category/ranking information, check-in/check-out information, participation status, photos and videos, and event-related interactions and records.
  • Communications: information contained in emails, WhatsApp messages, phone conversations, website forms, customer support requests and social media communications.
  • Technical Information: IP address, browser type, device type, operating system, pages visited, approximate location derived from technical information, date and time of visits, referring pages and website interaction data. This information may be collected through cookies, analytics tools and similar technologies.

3. How We Use Your Information

  • Event Registration & Administration: processing your registration, confirming your participation, issuing race bibs, managing race categories, managing participant lists, recording race results and providing event-related services.
  • Communication: sending registration confirmations, payment confirmations, bib collection information, race schedules, venue information, safety instructions, event updates, changes to event arrangements and customer support responses through email, phone, SMS, WhatsApp or other channels.
  • Safety & Emergency Management: identifying participants, contacting emergency contacts where reasonably necessary, supporting medical or emergency response, managing participant safety and preventing unauthorised participation.
  • Event Improvement: understanding participation patterns, improving the race experience, analysing website and registration performance, improving future events and conducting internal reporting and analytics.
  • Marketing: subject to applicable law and your choices, sending information about future Glade Runner events, Glade events and activities, offers and promotions, community activities, and partner or sponsor-related opportunities. You may opt out of promotional communications where applicable.

4. Photography & Videography

  • Glade Runner is a public sporting event and may be photographed, filmed and recorded.
  • By attending or participating in the event, you acknowledge that you may appear in event photographs, videos, livestreams, social media content, promotional campaigns, advertisements, event recap videos and news/editorial coverage.
  • The Organiser and its authorised photographers, videographers, media partners and sponsors may use such material for legitimate event, promotional, marketing, advertising, editorial and archival purposes, subject to applicable law.
  • If you have a specific concern regarding identifiable media featuring you, you may contact us and we will consider your request where reasonably possible and legally applicable.

5. Sharing of Personal Information

  • We do not sell your personal information as a standalone commercial product.
  • Event Service Providers: registration platforms, timing and race-result providers, ticketing providers, event management companies, medical and emergency service providers, security providers, photography and videography teams, and IT and hosting providers.
  • Payment Providers: payment information may be processed by third-party payment gateways to complete transactions.
  • Communication Providers: we may use third-party services to send emails, SMS, WhatsApp messages or other event communications.
  • Sponsors & Partners: where reasonably necessary, limited participant information may be shared with event sponsors or partners for event-related activities, activations, fulfilment or participant benefits, subject to applicable law.
  • Legal & Regulatory Authorities: we may disclose information where required to comply with applicable law, respond to lawful requests, protect the safety of participants, prevent fraud or misuse, protect our legal rights or respond to emergencies.

6. Data Protection & Security

  • We take reasonable technical and organisational measures to protect personal information against unauthorised access, unauthorised disclosure, loss, misuse, alteration and destruction.
  • However, no website, database, electronic transmission or storage system can be guaranteed to be completely secure.
  • You acknowledge that information transmitted over the internet carries inherent security risks.

7. Data Retention

  • We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including event administration, accounting and financial records, legal and regulatory compliance, dispute resolution, fraud prevention, customer support and legitimate business purposes.
  • Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.
  • When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable law.

8. Cookies & Similar Technologies

  • The Glade Runner website may use cookies and similar technologies to improve website functionality and understand how visitors use the website.
  • Cookies may be used for website functionality, security, analytics, performance monitoring, remembering preferences, understanding website traffic and marketing/advertising where applicable.
  • You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Third-Party Websites & Services

  • The Glade Runner website may contain links to third-party websites, platforms or services, including payment providers, social media platforms, sponsors and partners.
  • We are not responsible for the privacy practices, content or security of third-party websites.
  • We recommend reviewing the privacy policy of any third-party service before providing personal information to it.

10. Children's Privacy

  • Glade Runner may have specific age or eligibility requirements for participation.
  • Where participation by a person below the age of 18 is permitted, registration and participation may require consent or involvement from a parent or legal guardian as specified by the Organiser.
  • We do not knowingly seek to collect unnecessary personal information from children.
  • If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action.

11. Your Privacy Rights

  • Subject to applicable law, you may have rights relating to your personal information, including the ability to request information about the personal data we hold about you, request correction of inaccurate or incomplete information, request deletion of personal information where legally permitted, withdraw consent where processing is based on consent, request information about how your data is being used, raise a grievance regarding the handling of your personal information and opt out of certain promotional communications.
  • Some information may need to be retained where required by law or where necessary for legitimate purposes such as accounting, fraud prevention or dispute resolution.

12. Marketing Communications

  • We may contact you regarding Glade Runner and other relevant Glade activities.
  • You can choose not to receive promotional communications by using the unsubscribe option where provided or by contacting us.
  • Even if you opt out of marketing communications, we may still send essential transactional or event-related communications, including registration confirmations, safety notices, schedule changes and other information necessary for your participation.

13. Data of Emergency Contacts

  • If you provide the personal information of an emergency contact, you confirm that you have a reasonable basis to provide that person's information to us for the purpose of emergency communication.
  • Emergency contact information may be used only where reasonably necessary for event administration, safety or emergency purposes and other lawful purposes described in this Privacy Policy.

14. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes to our services, changes to event operations, changes in technology, changes in applicable laws or regulations and changes in our data practices.
  • The updated Privacy Policy will be published on the Glade Runner website with the revised 'Last Updated' date.
  • Your continued use of the website or participation in the event after an updated Privacy Policy is published may be subject to the updated policy, to the extent permitted by applicable law.

15. Grievance & Privacy Requests

  • If you have a question, concern, complaint or request relating to your personal information or this Privacy Policy, please contact the Organiser through the official Glade Runner contact details published on the website.
  • We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.
  • Privacy Contact: Glade Runner / Glade Sports Hub, Kerala, India. Website: www.thegladerunner.com

16. Governing Law

  • This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
  • Any dispute relating to this Privacy Policy shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the Organiser, subject to applicable law.

17. Consent & Acknowledgement

  • By registering for or participating in Glade Runner, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information may be collected, used, stored and shared as described above.
  • Where applicable, specific consent may be requested separately for activities that require consent under applicable law.

Run hard. Challenge yourself. Stay safe.

GLADE RUNNER

Kerala's Beach Obstacle Race

Event Date: 13 September 2026

Venue: Swapnatheeram Beach, Thrissur, Kerala

Website: www.thegladerunner.com